What’s Next For Retail?

In the past, most of us would shop at local malls, visiting big department stores and smaller, more niche retailers alike. But technology continues to change our shopping habits, right before our eyes.

Today, there is a major transition in the retail industry. A whole new ecosystem is being formed, and everyone in the game—entrepreneurs, manufacturers, wholesalers, distributors, retailers and consumers—needs a new map.

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This was written for American Express Open Forum by our clients at Brandboom.