5 Ways New Restaurants Should Use Social Media

Written by Danielle Ryans

Getting a new restaurant set up is not the work of a moment. You’ve put together a brilliant team, decked out your venue, procrastinated over the menu — and most importantly, ensured that the food is worthy of your dream customers.

But without bums on seats, it’s all for nought. And unfortunately, in today’s economy and with competition greater than ever, that can be the hardest part.

It’s a sad statistic, but most new restaurants fail within the first three years of opening. Luckily, there are plenty of ways to get the good word out there about your great establishment. Build a great website, kick off a killer loyalty program, get listed in those niche directories, organise some special deals and fun events — and so much more.

But when it comes to getting people to take the plunge to try out a new restaurant, it’s still good old word of mouth that makes the most impact. Better than any other form of advertising, four out of every five new restaurant patrons are there because a …

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Social Narrative Mastery

What is a social narrative and why do you need one?  In an earlier blog about building your social narrative, I wrote about the importance for brands and individuals to tell a story online.  Not just be online, but to unspool a narrative that represents who you are as a company or as a person.

Your customers, friends, clients, and potential employers are all seeking to know you a little better.  If they aren’t meeting you for a coffee or a drink,  they are seeking a similar connection online. They want to know how smart, capable, and funny you are via your website or social media channels.

How Many Friends Do You Have Online?

Back in the 1990s a British anthropologist named Robin Dunbar proposed that there is a limit to the number of close friends we can comfortably interact with — about 150 people. His method was scientific, citing primate studies, studies of brain size and cognitive load, but he also once said you should think of that circle of 150 people as “the number of people …

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Love ‘Em or Leave ‘em, Here’s Why You Need Influencers 

Written by Shariq Toor

Influencers are having their day. From foodie bloggers to self-professed style mavens, they show the world what’s new, what’s cool, and ultimately, what to buy. And they do it in a way that’s akin to having a recommendation from your best friend.

Marketers, what’s not to love?

If you haven’t yet tapped into the power of influencer marketing, it’s time. Influencers aren’t just having their day—they’ve arrived.

Here’s why influencer marketing works and why it’s around to stay. Get excited: you’re about to learn about influencers so you can use, er, work with them to help your clients and yourself gain exposure, get leads, and win more customers.

Be warned: this is comprehensive, so you’re going to learn why influencers enjoy such raw power to persuade. There’s a little bit of internet history and the tiniest bit of theory packed in these paragraphs. But don’t fear the long-form post. You’ll be a better marketer for it.

Understand Influencers. Feel Their Power. Then Harness it For Yourself

Influencers weren’t always the darlings of the marketing world. Admit …

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5 Reasons Why Social Media is Essential to Start-ups

Written by Jessica Rousey

The foundation of every successful startup and the launch of the company always involves careful thinking about a social media strategy. We cannot escape the reality that technology has been part of everybody’s life, and one of the most efficient ways to communicate with your buyers throughout the globe is through social media.

Businesses are evolving so fast to sustain the needs of the people, and social media has been their greatest weapon in terms of marketing, information dissemination, as well as building good customer relationships. No matter how creative a startup business model is, the right message has to be carried out successfully to the targeted audience. Furthermore, the impact of social media is so strong that it attracts people and holds their attention. It can also be observed that modern generation of business professionals believe in technologically-advanced tools. Thus, big companies are utilizing the utmost potential of social media to widen their networks and be connected around the world.

Here are some handy tips that will help you make the most of the social …

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How to Send Your Company’s Reputation Through the Roof

By Dan Radak

In the business game, reputation is king. Word of mouth can literally launch a business into the stratosphere or shut it down. Especially today, with social media influencing every aspect of our lives, reputation plays a key role. Mistakes are almost impossible to hide – they reach other clients, and your potential audience in an instant. How you position yourself, and what kind of picture you paint of your company can greatly influence the success of your business endeavor. But how do you build up your company’s reputation? Here are some tried and true methods.

Don’t Bite off More Than You Can Chew

The first and foremost thing that will affect your reputation is how serious you are about your work. When you are negotiating, don’t allow yourself to be seduced by potential profits, only to realize afterwards that you have no way of actually honoring your deal. Going back on your word, delays and incomplete deliveries are a quick and sure way to run your business to the ground. No matter how attractive an offer might …

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Keeping it Human Online

I’ve been working to keep things human online since 2010, but it didn’t start out that way. It started with a feeling of novelty, and with experimentation for its own sake.

I joined Twitter in 2009, and the same year started blogging for The Huffington Post. I also published my own WordPress Blog called “500 Words on Thursday.” I picked out my own theme! It was all fresh and new. Strangers commented on obscure blogs like mine. Once, when I was defending Oprah for introducing alternative medicine on her show, I was shocked to receive nearly 100 comments on my Huffington Post blog, many of them pretty nasty. It was scary back then to post a personal thought on Twitter because it felt so shockingly public.

Things are sleeker now, more automated, less human.

Twitter is a mobius strip of personal materials shared in a public forum, so you wonder what can be called personal anymore. Life’s events are so often posted on Facebook that their intimacy is drained away. The boundaries are crumbling, that’s old; what’s new is …

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Like a DJ, You Need to Spin a Good Mix

I work on Twitter feeds for clients every day. When I’m not working their feeds, I’m working on mine. Been doing it since 2009. Discovered this: Like a good DJ, you need to be a master mixer. That means that if you post on message all the time, every day, you will be boring. Boring doesn’t work so well in social media.

What does a good mix look like? You have some direct calls to action, like ‘buy my stuff,’ ‘take my class.’ You also make an effort to post stuff your audience may like. This can get pretty fine grained. If you’re speaking to people looking for book cover designs, you need to inspire that group and post about design. I use Feedly to track articles by topic, and Design is on my topic list, and so is Inspiration. If you need to reach ad agency directors, you should talk about creativity, about coloring-outside-the-lines campaigns. I always throw in a few curve balls and sliders, because that is what makes Twitter interesting. The oddball post is what people will read …

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Startup Social Skills: Not Everybody Can Be Social

Is Google Plus going to make it? Vic Gundotra, its leader and creator, quietly quit Google. Google’s Sergey Brin told a conference audience that Google Plus was ‘a mistake.’

It’s a skill to be social.

Just like Google, you can’t succeed on every platform. But you have to succeed on at least one if you want people to know about your startup, latest venture or conference.  What platform will that be? Where will you show your social skills?

It’s a question of medium fitting the message.

Some of us are picture people. Say you’re handy with your phone camera, or you’re an honest-to-gosh pro photographer. Instagram will be your beat, and you can get an image-driven Tumblr blog. Fellow creatives will discover you and follow. You can build a community there.

Some of us are word people.  Blog away, I say.  WordPress is an easy platform, and if you’re feeling productive you can even write a few blogs in advance and schedule them for publication.  Beats panicking, wondering what you’ll write about today. (Been there, done that.) The WordPress …

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Collaboration and Control

Once upon a time,  communications departments in corporate and university settings, even your average PR person of the old school, were more interested in controlling what the media said, controlling the message that got out there, spinning, shaping and shepherding the story.

That’s pretty much not the way things are anymore.  More and more people are collaborating on this thing we call news. We are taking in our news completely differently now. As was recently written in The Atlantic, Twitter has broken many of us of the habit of checking a single site for news.  News has become unbundled, like everything else. This means that since there is no single source of news to check anymore, you need help if you want people to see your writing, images, blogs and websites. You have to invite people into your media. We need others to share our media in as many channels as possible.

The only way to get that happening is by creating something that’s remarkable enough and interesting enough that people will want to share it on their own, …

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Connected and Disconnected

500 Words | Written by Lee Schneider

We feast on social media networks, chewing through posts, texts, moments, images. We are insatiable, worse than zombies eating brains. It’s scary as a zombie movie, but scarier still is the possibility that we aren’t consuming anything –  the networks are consuming us. Watch a Southern California kid crossing the street while texting, oblivious to traffic, and you will certainly see a type of zombie.

Attention is the rarest form of generosity, wrote philosopher Simone Weil. It can be argued that we have become quite miserly. Since my nose is in my iPad now, does that mean that I care less about you?

The NY Times recently ran an opinion piece by Jonathan Safran Foer. He pointed out that most of our communication technologies began as diminished substitutes for an impossible activity. Traveling across the country to visit a friend was a bit of a bother, but a telephone conversation was a reasonable substitute. Better yet, when we didn’t want to speak with that person anyway, leaving a message on their phone machine …

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