Written by Danielle Ryans
Getting a new restaurant set up is not the work of a moment. You’ve put together a brilliant team, decked out your venue, procrastinated over the menu — and most importantly, ensured that the food is worthy of your dream customers.
But without bums on seats, it’s all for nought. And unfortunately, in today’s economy and with competition greater than ever, that can be the hardest part.
It’s a sad statistic, but most new restaurants fail within the first three years of opening. Luckily, there are plenty of ways to get the good word out there about your great establishment. Build a great website, kick off a killer loyalty program, get listed in those niche directories, organise some special deals and fun events — and so much more.
But when it comes to getting people to take the plunge to try out a new restaurant, it’s still good old word of mouth that makes the most impact. Better than any other form of advertising, four out of every five new restaurant patrons are there because a …